Information Collection and Use
Extremesupply.com is the sole owner of information collected on this site. We will not sell, share, or rent this information to any outside entities, except as outlined herein.
During the order process, you will have to provide financial information such as your credit card number and expiration date as well as shipping, billing and contact information. This information is used for billing purposes and to complete your order. If we have trouble processing an order, we will use the contact information provided to get in touch with you. To properly process your credit card information, we must submit your personal and financial information with the merchant bank for credit card authorization and approval. This process is protected by an enhanced security system as outlined in the Security section below.
We use IP addresses to analyze trends, administer the site, track user movement within our site, and gather broad demographic information for aggregate use. We do not link IP addresses to personally identifiable information, and we do not distribute or share IP information with any third parties.
We employ third party shipping companies to deliver goods on our behalf. We also use a credit card processing institution to bill our customers for our goods and services. The third parties we contract for these purposes have limited access to your personal information and may not retain it or use it for other purposes.
The customer reviews section of the Extremesupply.com website is for the purpose of sharing information and positive experiences of the products we offer. Published reviews are genuine and are not edited or altered by Extremesupply.com except in cases where profane language or patently offensive material is used. Extremesupply.com reserves the right to post or remove any testimonial at its discretion. By posting your review(s) ("Review") on our website, you give us permission to reprint or use the review in connection with our business. You also are agreeing to the following: (1) The reprint or use of the Review will be at our discretion and without compensation; (2) We may use the Review with or without any pseudo (pen) name credit; (3) Our right to use the Review is perpetual; (4) We may use the Review locally, nationally or globally and such use may be made in any media, information or communication platform (including Internet advertising) currently in use or later developed; and (5) You and not someone else composed and posted the Review. Any reprint or use of your Review will be limited to what you enter on the Review form and not include any other information.
When you submit sensitive information via our website, your information is protected both online and offline. When our registration/order process asks you to enter sensitive information (such as your credit card number), that information is encrypted and is protected with the best encryption software currently available in the industry - SSL (Secure Socket Layer). Extremesupply.com uses the most advanced form of SSL software available: 128-bit encryption. Access to all of our users' information is restricted. Only employees who need the information to perform a specific job are granted access to personally identifiable information. Financial information is secured and protected from outside access as required by PCI-DSS and PA-DSS compliance set forth by the Credit Card industry. In addition, we use hardware and software protection including secured firewalls, password protections, and encryption. The only use of any financial information is in the process of securing payment for your order(s) on our website. If you have any questions or concerns about our security practices, you can contact us through our Contact Us page.
Our e-mail offers are sent only to customers who grant Extremesupply.com permission to send them such information. All e-mail offers are sent via e-mail and include an opt-out link if you no longer wish to receive special offers and news. Please reference the Choice/Opt-out section below for further details on how to be removed from our mailing list should you choose to be removed.
For customers who wish to opt-out and stop receiving our newsletters and related news, you may do so by replying to the newsletter email with unsubscribe in the subject line in the email. Also, you may use the link provided in all newsletter communications to automatically unsubscribe.
Correction/Updating/Reviewing Personal Information
Customers may change or review their stored account information such as street address or e-mail address through our website by clicking the SIGN IN link near the top right of the page and then clicking MY ACCOUNT. You must have your username and password in order to access your account. In the event you forget both your username and password, please use the Contact Us page for assistance.